Hello Fresh or Bargain Box? The most popular meal kit in NZ revealed (2024)

Their popularity grew during the COVID lockdown and now many Kiwi households regularly cook meals from one of the many meal kits available, but which one is the most popular?

Canster has conducted a survey which shows which self-cook food bag is a favourite with Kiwis.

Bargain Box, My Food Bag and Hello Fresh are well known amongst many households across New Zealand, but one box has stood out for the third year in a row, according to Canstar Blue.

The three meal kit delivery services were compared on Satisfaction, Customer Service, Delivery in Reliability and Timing, and Flexibility of Contract.

They were also compared on Freshness, Taste, Value, and Variety.

Bargain Box

Bargain Box came out first in the survey, with five-star ratings for overall satisfaction and great value for money.

The ratings were also five stars for taste, flexibility and reliability of its delivery.

Not far behind, customer service, freshness of food, and a variety of recipes were at four stars.

My Food Bag

Despite rounding up in 2nd place, My Food Bag saw five stars in variety of meals, freshness of food, and customer service.

With four stars in satisfaction, value, taste, flexibility, and reliability.

Hello Fresh

And last, but potentially not least in the eyes of some loyal Hello Fresh'ers, the rating wasn't too impressive, with stars sitting quite low.

The highest number of star ratings sitting at four, in taste and reliability, with all other categories at just three stars.

It's now the third year in a row that Bargain Box has won the Canstar award for Most Satisfied Customers Meal Kit Delivery, and Canstar's General Manager, Jose George is pleased with the outcome.

"Bargain Box has carved out a real niche for itself, and consumers appreciate it," he said.

"Congratulations to the team for this hat-trick of wins".

Hello Fresh or Bargain Box? The most popular meal kit in NZ revealed (2024)

FAQs

Hello Fresh or Bargain Box? The most popular meal kit in NZ revealed? ›

Bargain Box came out first in the survey, with five-star ratings for overall satisfaction and great value for money. The ratings were also five stars for taste, flexibility and reliability of its delivery.

What is the best home meal kit NZ? ›

For the fourth year in a row, Bargain Box has earned Canstar Blue's Most Satisfied Consumers | Meal Kit Delivery Award, and the top rating as NZ's best meal kit. Once again, in our award ratings, it's the only brand to earn 5 Stars for Overall Satisfaction and Value for Money from Kiwi consumers.

Is there HelloFresh in New Zealand? ›

HelloFresh is proud to offer grocery delivery across New Zealand. No matter where you are, we bring fresh ingredients to your doorstep that can come together in quick, easy, and delicious meals for you or your family.

When did HelloFresh start in NZ? ›

Berlin, October 5, 2018​ - HelloFresh, the global market leader in the meal-kit sector, is now available to customers in New Zealand.

What makes HelloFresh so popular? ›

With its vast menu of weekly recipes, often as many as 100 to choose from plus market items, HelloFresh is the most popular meal kit service in America. Other subscription services like Blue Apron, Home Chef and Sunbasket try to keep up, but HelloFresh is ahead of the pack by a huge margin.

How popular is HelloFresh? ›

Number of active customers of HelloFresh worldwide 2016-2023, by quarter. In the three months ended December 31st, 2023, HelloFresh had approximately 6.64 million active customers worldwide, down from 7.07 million the previous quarter. The number of subscribers peaked at over 8.5 million in the first quarter of 2022.

What is the difference between my food bag and bargain box? ›

My Food Bag caters to a broad range of foodie requests, check them out here. The main point of difference between My Food Bag and Bargain Box is that Bargain Box delivers value by cutting the frills and offering more everyday meals.

What food is only found in New Zealand? ›

New Zealand Foods You Can't Find Anywhere Else in the World
  • Seafood. Whether you crave their famous bluff oysters, tuatua shellfish, mussels or incredibly fresh fish, you'll find plenty of options wherever you go in NZ. ...
  • Hāngi. More Content. ...
  • Hokey Pokey Ice Cream. ...
  • Kiwiburger. ...
  • Lamb. ...
  • Manuka Honey. ...
  • Feijoa. ...
  • Pāua.
Mar 30, 2020

Who owns Bargain Box? ›

Co-founded by celebrity chef & nutritionist Nadia Lim, our meals are nutritionally balanced and not only keep thousands of families happy and healthy, we also go out of our way to buy local, keeping Kiwi's in jobs, and share our left-overs each week with our local communities.

What country is HelloFresh from? ›

HelloFresh is a German meal-kit company based in Berlin. It is the largest meal-kit provider in the United States, and also has operations in Australia, Canada, New Zealand and Europe (Germany, Austria, Switzerland, Belgium, Netherlands, Luxembourg, France, Italy, Ireland, Spain, Scandinavia and United Kingdom).

What happened to HelloFresh? ›

HelloFresh shares plunged 42% on Friday after the company said it expected lower earnings in 2024. Adjusted EBITDA is seen at 448 million euros ($480 million) for fiscal 2023, down from 477 million euros the year before. In 2024, the company expects adjusted EBITDA to fall to between 350 million and 400 million euros.

How do I cancel HelloFresh NZ? ›

Simply follow these steps:
  1. Sign in to your HelloFresh account.
  2. At the top of the page, click on your name and then select 'Settings'
  3. Select the subscription you'd like to cancel from the green tabs.
  4. Select 'Cancel my subscription' in the bottom right hand corner.

Why is HelloFresh stock dropping? ›

The company blames this on the high costs of marketing and expanding their ready-to-eat business. Unfortunately, this business model is not doing well right now, and as a result, HelloFresh's stock price has dropped by almost 48% in just one day.

What is the downside of HelloFresh? ›

It's important to note that the meals on this plan may not be the healthiest options, as I found most of them to be quite carb-heavy and high in calories. Although HelloFresh does offer some healthy choices, the majority of the meals on this plan prioritize flavor over nutrition.

Who is the main audience for HelloFresh? ›

OUR TARGET AUDIENCE

Currently, HelloFresh mainly targets individuals and couples aged 25 to 40. The new market that we want to heavily tap into are college students aged 18-24.

What problem does HelloFresh solve? ›

We're committed to helping eliminate food waste, fight climate change, and innovate sustainable packaging—but our efforts extend beyond the environment.

What is America's number one meal kit? ›

With over 10,000 5-star meal kit reviews and the most 5-star rated recipes, HelloFresh is proud to be the Internet's most popular meal kit. Join millions of happy customers and sign up for a fresher you.

Do meal kits really save you money? ›

While grocery shopping turned out to be a hair cheaper than even the cheapest meal kits, it's nearly even. If you consider the time and energy you save by forgoing long trips to the supermarket, meal kits might present the better value.

What is the best clean eating meal delivery service? ›

Our Top Healthy Meal Delivery Service Picks
  • Best Overall: Hello Fresh.
  • Best Budget: EveryPlate.
  • Best Prepared Meals: Factor.
  • Best for Athletes: MealPro.
  • Best Meal Kit: Sunbasket.
  • Best Plant-Based: Purple Carrot.
  • Best Gluten-Free: Epicured.
  • Best Variety: Hungryroot.
Jan 29, 2024

What are the disadvantages of meal kits? ›

While there are savings for those who eat out regularly, a meal kit won't provide the same value when compared to regular grocery shopping. With a meal kit, you are paying more for convenience and peace of mind. Meal kits generally don't allot for extra servings.

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